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I just installed the MozillaVPN extension on my Windows10 laptop but can't use it because when I select the tool, it tells me to download and install Mozilla VPN - which is already running ! I've tried closing and re-strarting Firefox, and stopping & starting the VPN manually, but that doesn't make any difference.

My problem is bigger than just this, but I'll begin here. 1. Sometimes, when requesting "Get Messages" from a Thunderbird account, I will see a message count appear, download, and then conclude. 2. However, when looking through the email inventory for this account, no email appears. 3. IOW. If I have "Myemail" defined, and I'm ABSOLUTELY sure that "Myemail" is entirely empty.

   a. I then select "Get Messages" for "Myemail", and I see one, or more, email documents found, and begin receipt.
   b. When the receipt concludes, I open "Myemail" Inbox, only to find nothing there. I wander through the entire "Myemail" definition(s), only to
        find that any/all email receipt(s) for "Myemail" have disappeared.

This is an infrequent occurrence, but does occur. But, the real problem is the synchronization between a specific Thunderbird email account(i.e. "Myemail"), and what a product called "YOTA email migrator"(https://yotasoftware.com/thunderbird-migrator/) says about the current contents of "Myemail". Obviously, the discrepancies are varied, but there will usually be some kind of discrepancy in reporting an "inbox", "sent", "trash", etc. discrepancy. I never keep my email collective permanently in my Thunderbird definitions.

My Thunderbird account definitions redefine ALL message repositories from the default (C:) definitions to another (Q:) residency, permanently mounted external drive. So, by the end of my day, my Thunderbird email inventories have all been drained/distributed to other more topic related final storage.

I've been a long time Thunderbird user, except during the time when Tbird was struggling with many definition changes for POP3 access. But, I've returned to Tbird now that the smoke has apparently cleared. But, this is my FIRST use of the "YOTA email migrator", which was acquired for use during a "Mailbird" usage, while Tbird was being rebuilt.

If you install this "YOTA email migrator" product on your Tbird system, I'm sure you will experience the Tbird email (sub)directory discrepancies that I am describing. I've learned that because my Tbird directories are always zeroed by the end of the day, I can simply erase all those "Local directory" definitions, and they will be rebuilt upon the next Tbird initialization. At which time, the Tbird/YOTA director(ies) content representation will be equal at zero. But, as Tbird email content begins to arrive, and be saved, moved, deleted, etc. the message directory representations between Tbird, and "YOTA email migrator" begin to drift apart.

I KNOW this explanations are quite complex, but I think it will become quite clear if you install the "YOTA email migrator" product, and then begin to review the eventual discrepancies between Tbird's message inventory(ies), and that reported by "YOTA".

Thank you, very much. And, I'm usually frequently available if desired.

Gary Walker - twf6714@outlook.com - https://support.mozilla.org/en-US/questions/new/thunderbird/form

How can i refresh the Recent Folders pane without having to close Thunderbird each time. It doesnt make sense that i need to close the whole programme down each time.

I've had some problems with a website that works perfectly in Chrome, but gets dodgy in Mozilla. The site is for a javascript graphing software: dygraph.com One page, in particular poiints out the problem: dygraph.com/annotations.html The top of the displays a dynamic gtraph of data. Mozilla displays the page without the plotted data. A text file is loaded that contains the plotted data. Is thhat the problem?

Thanks.

I have suddenly lost emails from 1 December to 12 February and many of my folders are now empty. I backup my computer nightly so I am able to go back up to six months ago. I have tried exchanging the profile folder in Appddata > Roaming and Local but when I start Thunderbird it looks like a clean install with nothing.

Is there anything else I need to bring back from my backups other than the profiles folder?

In the last few days, the common Cloudflare widget required to login to many web sites has abruptly stopped functioning in my browser. I'm trying to diagnose what's caused it. I'd appreciate any suggestions or advice.

I noticed the issue on nexusmods.com, but I've confirmed it's a universal problem on ANY site that uses Cloudflare protection. I've continued to use Nexus as my test case.

Observed behavior: 1) The Cloudflare widget loads 2) It displays a checkbox noted, "verify you are human." 3) I click the checkbox. 4) It immediately begins "thinking" (spinny circle and "verifying...") for about nine seconds. There is an "error" message that appears during this, but no details are offered (see screenshot) 5) The widget reloads. 6) Go to step 2

This is an infinite loop.

Fixes attempted: - Disabling all extensions (uBlock, NoScript, Privacy Badger, Decentraleyes) - Clearing cache - Updating to the most recent FF build - Accessing in a private window - Changing DNS settings from Cloudflare to NextDNS - Disabling DNS over HTTPS altogether - Disabling HTTPS-only mode

Hi,

Out of nowhere, my history was deleted and I can't open previous windows. However, it does show previous tabs. This seems to happen periodically. Can you tell me how to address this?

thanks, David

I have been providing auto-configuration information for my users. It used to work well but at some point it stopped working. When I try it on 128.7.1esr and create a new email account, the debug console shows me:

The config file XML does not contain an email account configuration. 2 AccountCreationUtils.sys.mjs:474:17

   PriorityOrderAbortable resource:///modules/accountcreation/AccountCreationUtils.sys.mjs:474
   _notifyFinished resource:///modules/accountcreation/AccountCreationUtils.sys.mjs:313
   successCallback resource:///modules/accountcreation/AccountCreationUtils.sys.mjs:375
   _response resource:///modules/accountcreation/FetchHTTP.sys.mjs:334
   onload resource:///modules/accountcreation/FetchHTTP.sys.mjs:237
   (Async: EventHandlerNonNull)
   start resource:///modules/accountcreation/FetchHTTP.sys.mjs:236
   _fetchConfigFromIsp resource:///modules/accountcreation/FetchConfig.sys.mjs:197
   fetchConfigFromISP resource:///modules/accountcreation/FetchConfig.sys.mjs:107
   findConfig chrome://messenger/content/accountcreation/accountSetup.js:727
   onContinue chrome://messenger/content/accountcreation/accountSetup.js:618
   onclick about:accountsetup:1

Thunderbird queries my web server using this URL: https://christoph-haas.de/.well-known/autoconfig/mail/config-v1.1.xml?emailaddress=footest123%40christoph-haas.de

My XML file:

<clientConfig version="1.1">

 <emailProvider id="christoph-haas.de">
   <domain>christoph-haas.de</domain>
   <displayName>Christoph's Mail Service</displayName>
   <displayShortName>ISPmail</displayShortName>
   <incomingServer type="imap">
     <hostname>webmail.workaround.org</hostname>
     <port>143</port>
     <socketType>STARTTLS</socketType>
     <authentication>password-cleartext</authentication>
     <username>%EMAILADDRESS%</username>
   </incomingServer>
   <outgoingServer type="smtp">
     <hostname>webmail.workaround.org</hostname>
     <port>587</port>
     <socketType>STARTTLS</socketType>
     <authentication>password-cleartext</authentication>
     <username>%EMAILADDRESS%</username>
   </outgoingServer>
 </emailProvider>

</clientConfig>

I fail to see any errors in here.

I even tried with the reference configuration from https://wiki.mozilla.org/Thunderbird:Autoconfiguration:ConfigFileFormat but it failed as well. (I just found that the <serverURL> tag is not properly closed but that was easy to fix.)

Has anyone here seen that effect as well? Should I file a bug?

Thanks for your time! …Christoph

Hello, I would like to thank you, first and foremost, for taking a look at my issue. As for the issue itself, every so often, with increasing frequency, I am getting notifications from windows security about it blocking "firefox.exe" from accessing my "%userprofile%/documents" folder. I am not a tech savvy person so I don't understand what any of this actually means but I've been using Firefox for the better part of the last decade and this is the first time I've ever had something like this come up.

I've attached a couple of screenshots I took recently so maybe it'll offer some insight that I don't have the knowledge to understand.

Thank you for your time.