Firefox will not install on my laptop
The latest update to Firefox (33) did not work. After download it froze up with a partial black screen. I have uninstalled and re-installed Firefox several times with the same result. Symantec possible issue has been eliminated. My laptop runs windows 7 enterprise. Until now, Firefox has always worked for me. Its Google Chrome for now.
Alterado por dhaire em
Todas as respostas (2)
Here is a screenshot of firefox on my laptop as it is now
Other users with this problem all had an embedded intel hd graphics card with an old driver present. in case this also applies to you, here would be a link to update the driver, which in turn should also address the black firefox problem.
Intel HD 2000/3000: 32bit https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23763 64bit https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764
Intel HD 4000: 32bit https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24328 64bit https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24329