Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Norton internet security V 22.5.0.124 is not compatable with Firefox v 39. What do I do?

  • 3 respostas
  • 3 têm este problema
  • 2 visualizações
  • Última resposta de James

more options

Norton Internet Security V 22.5.0.124 just installed on my computer, and Firefox add-on manager says it is incompatible with Firefox V 39. Will you be correcting this in Firefox? If so, when.

Norton Internet Security V 22.5.0.124 just installed on my computer, and Firefox add-on manager says it is incompatible with Firefox V 39. Will you be correcting this in Firefox? If so, when.

Solução escolhida

If you do indeed have the Norton toolbar 22.5.0.124 update for Firefox 39.0 then make sure the extension is enabled in addons manager.

Ler esta resposta 👍 1

Todas as respostas (3)

more options

What version(s) is/are the Norton extensions? You can view them on the Add-ons page. Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then on the right side, scroll down, as the disabled extensions cluster at the bottom.

more options

By the way, you may want to run the Norton/Symantec Live Update program a few times to make sure you have all the latest components. Any antivirus installer is out of date moments after release.

Firefox 39 Support for Norton Toolbar

more options

Solução escolhida

If you do indeed have the Norton toolbar 22.5.0.124 update for Firefox 39.0 then make sure the extension is enabled in addons manager.