Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

after a while of being turned on I lose the top right controls (minimise, full screen etc.) and doesnt come back till after I reboot my PC

  • 1 resposta
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de FredMcD

more options

I had to reinstall win 7 ultimate, ant therefore reinstall firefox i have since reinstalled it and still after a while the right side controls disappear but if you mouse over the area the wording appears

I had to reinstall win 7 ultimate, ant therefore reinstall firefox i have since reinstalled it and still after a while the right side controls disappear but if you mouse over the area the wording appears

Todas as respostas (1)

more options

What is area the wording appears

Other users with this issue found the cause was an add-on.

It could be the work of one of your add-ons. Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac=<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.