Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

iHeart Radio stopped working about three weeks ago , about the time the latest browser installed , flash was updated too

  • 7 respostas
  • 8 têm este problema
  • 1 exibição
  • Última resposta de Don_F

more options

iHeart radio stopped working , the volume control slider does not move either and just stays around 3/4 of the scale. No sound - nothing - nada - zip - zero - no tunes % no Coast to Coast on KFI & KOGO, I have tried old links for alternate radio stations to no avail. This after 15 - 16 years of happy listening. Now I have to get them from YouTube a day later. Which is OK since I don't have to hear the commercials , but miss the "live" aspect of radio broadcasts. Flash was updated twice - no help there . I looked at debug info and the best read said "no station specified" that came from a link to the station. Other links do the same Thanks Don

iHeart radio stopped working , the volume control slider does not move either and just stays around 3/4 of the scale. No sound - nothing - nada - zip - zero - no tunes % no Coast to Coast on KFI & KOGO, I have tried old links for alternate radio stations to no avail. This after 15 - 16 years of happy listening. Now I have to get them from YouTube a day later. Which is OK since I don't have to hear the commercials , but miss the "live" aspect of radio broadcasts. Flash was updated twice - no help there . I looked at debug info and the best read said "no station specified" that came from a link to the station. Other links do the same Thanks Don

Solução escolhida

It works again !!

I just clicked my bookmark and it worked just like it used to. Just FM (fricken magic)

Thanks everyone who took the time and effort to answer.

I do appreciate it !

Don

Ler esta resposta 👍 1

Todas as respostas (7)

more options

Have you tried these;

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

more options

Hi   !

To solve this problem   iHeart Radio  says to clear the cache:
http://support.mozilla.org/en-US/kb/how-clear-firefox-cache#w_clear-the-cache
Good luck and let us know if it worked   !

more options

Thanks everyone , no luck yet. I happened to view some of the posts on the iHeart page in the Facebook frame and noticed there were a couple of others having issues, iHeart invited them to tell them the particulars but don't think anyone did. I do not have an account so I couldn't post.

Thanks again

Don

more options

Hi   again   !
Clearing the cache didn't work then,   eh   ?   Bummer   !

more options

No but thanks. Like I mentioned the volume control slider does not move so it seems to be a Flash problem and the way the browser is interpreting the page. If I had some idea of what else to look for in the debug tools I could offer some more information. My knowledge is limited more to basic Html , not so much with script , minimal experience with Dreamwaver etc..

Thanks Don

more options

'Couldn't let it go yet and searched some more;   the only thing I could find that made any sense to me is:   disable   Adblock   or   Adblock Plus,   but your system details doesn't mention   Adblock   ......
Shot in the dark:
https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

more options

Solução escolhida

It works again !!

I just clicked my bookmark and it worked just like it used to. Just FM (fricken magic)

Thanks everyone who took the time and effort to answer.

I do appreciate it !

Don