Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

the text of my e-mails is dissapearing. Why?

  • 3 respostas
  • 1 tem este problema
  • 3 visualizações
  • Última resposta de christ1

more options

The text on my older emails (not that old, in some cases 24 hours) simply disappears. The mail is there but when I click on it, it's blank. I Know there's text there because I've read the e-mail previously. By the way, all the text for every e-mail disappears, not just the read e-mails. I've tried restarting the program etc. and the text is just gone.

The text on my older emails (not that old, in some cases 24 hours) simply disappears. The mail is there but when I click on it, it's blank. I Know there's text there because I've read the e-mail previously. By the way, all the text for every e-mail disappears, not just the read e-mails. I've tried restarting the program etc. and the text is just gone.

Todas as respostas (3)

more options

Try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

more options

Well, that just deleted all the e-mails. I suppose that's one way to solve the problem.

more options

Apparently your mail file was already corrupted. Typically this is the result of anti-virus s/w making changes to Thunderbird mail files.

You may be able to recover something following these instructions.

http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Anti-virus_Software#Recovering_a_quarantined_Inbox

Otherwise restoring a recent backup of your profile folder is your best bet.