Thunderbirdaccount disappeared after rebooting desktop.
Hello,
Right after starting my desktop this message appears: ‘There is a problem with this pc and it needs to be shut down’ which then immediately happens.
After rebooting everything seems to be working allright. One problem: after opening Thunderbird (version 52.9.2 32-bits) which took a tiny bit longer then normally I’m asked if I want to create a new mail account. All my folders and mails in the inbox are (not surprisingly) also disappaered, it's blank. I don’t have a backup of my mails so I’m sure these are lost. All my contacts are still in my adress book though, I don’t know if this got anything to do with my account but they stayed.
Is there any way to recover my account or do I just simply create a new one as asked by Thunderbird ? Thanks already !
Toate răspunsurile (3)
You probably haven't lost your mail folders, but since the address book appears to be OK, it means you may have a corrupted prefs.js file. See this article for an explanation and remedy:
http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared
Thx ! I'll try it this weekend.
It worked ! Had to use method 4 on the corrupt or empty prefs.js file. Created new profile, new mailaccount with my existing mailadress and then copied the maildirectory with all the folders and mails from the old to the new profile and it’s all there. Thx !!