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why will firefox not start on my laptop? can't uninstall or open the profile manager either. it simply does not run. it used to work fine until i had to restore my system.

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snafu8885
snafu8885
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had firefox 4.0 & have been a user of firefox for a few years now. never had any problems. had to do a system restore after my computer detected a virus of some sort & i couldn't do anything. the virus kept popping up a bogus add for me to buy an antivirus program. had to restart laptop in safemode to initiate the restore. ever since then firefox has not opened. can't even uninstall it or open the profile manager. anything that has to do with firefox will simply not run/open at all. i'm stumped.

had firefox 4.0 & have been a user of firefox for a few years now. never had any problems. had to do a system restore after my computer detected a virus of some sort & i couldn't do anything. the virus kept popping up a bogus add for me to buy an antivirus program. had to restart laptop in safemode to initiate the restore. ever since then firefox has not opened. can't even uninstall it or open the profile manager. anything that has to do with firefox will simply not run/open at all. i'm stumped.

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TonyE
TonyE
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System restore can cause problems as well as solve them, it has probably completely mucked up your Firefox installation.

Try deleting your Firefox installation directory, the default location on 32 bit Windows is C:\Program Files\Mozilla Firefox\

Now re-install Firefox, it should pick up your current profile folder so you should not lose your bookmarks, passwords etc.