Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I can't open Mozilla Firefox because of a pop-up telling me I have a Virus. To eliminate the virus, I have to go purchase a $59.95 XP Antivirus 2012 that I can't afford, since I already have KASPERSKY protection. HELP!

  • 2 răspunsuri
  • 10 au această problemă
  • 2 vizualizări
  • Ultimul răspuns de Harry_Seaward

more options

When I click on the Mozilla Firefox Icon to open the internet, I get a pop-up warning me that I have "22 critical system objects" (viruses?). When I try to eliminate them I am taken to a site asking me to spend $59.95 on your antivirus program. I have KASPERSKY and can't afford another antivirus program, but I can't get past this pop-up unless I buy it. HELP!!!

When I click on the Mozilla Firefox Icon to open the internet, I get a pop-up warning me that I have "22 critical system objects" (viruses?). When I try to eliminate them I am taken to a site asking me to spend $59.95 on your antivirus program. I have KASPERSKY and can't afford another antivirus program, but I can't get past this pop-up unless I buy it. HELP!!!

Toate răspunsurile (2)

more options

I may not be a computer genius, but WHY AM I ASKED TO REPLY TO MY OWN QUESTION? WHERE ARE THE REPLIES WITH ANSWERS TO MY PROBLEM???

more options

This isn't a Firefox problem, it's a computer problem. Download and run Malwarebytes. That should help you out. And there are no replies because it's only been 7 minutes since you posted.

And don't buy whatever they're trying to sell you. It's a virus trying to steal your credit card information.

Modificat în de Harry_Seaward