Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

My sync account email isn't recognized, even though I have it running currently on another computer.

  • 1 përgjigje
  • 2 e kanë hasur këtë problem
  • 5 parje
  • Përgjigjja më e re nga Jackson1442

more options

I am trying to set up sync on my laptop that I had to have the operating system and all software re-installed on. On my other computer, an iMac, I have sync running, and it displays my account name (which is my email address.) However, when I go to try and set up sync on my laptop, when I try to sign in with that email address it says it isn't recognized. I am stumped.

I am trying to set up sync on my laptop that I had to have the operating system and all software re-installed on. On my other computer, an iMac, I have sync running, and it displays my account name (which is my email address.) However, when I go to try and set up sync on my laptop, when I try to sign in with that email address it says it isn't recognized. I am stumped.

Krejt Përgjigjet (1)

more options

It appears that many users are currently having issues with Firefox Sync. Please check the article: Firefox Sync troubleshooting and tips and see if the suggestions there help. Also, try changing your password, you may be entering it incorrectly.