Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Manual Thunderbird "update" fails because it says I don't have path or file permission

  • 3 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga TomCU

TomCU
TomCU
more options

I am running Thunderbird 24.3.0 & need to update to 24.5.0. My automatic update patch keeps failing so I tried the manual update after opening Thunderbird as an administrator and other suggestions failed. I closed Thunderbird and tried the manual download and install. I did not get to the setup wizard because I got a path/file permissions error. The title of the message window was as follows for the last 2 times AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\QP1G… AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\5IUUK… I went into these folders and it appears that some are hidden from me so I can't look deeper than the Windows folder. I am administrator user for my computer.

I am running Thunderbird 24.3.0 & need to update to 24.5.0. My automatic update patch keeps failing so I tried the manual update after opening Thunderbird as an administrator and other suggestions failed. I closed Thunderbird and tried the manual download and install. I did not get to the setup wizard because I got a path/file permissions error. The title of the message window was as follows for the last 2 times AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\QP1G… AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\5IUUK… I went into these folders and it appears that some are hidden from me so I can't look deeper than the Windows folder. I am administrator user for my computer.

Zgjidhje e zgjedhur

Yeah, I got through it ok. One of my add-ons still doesn't work but that's another issue. 

       Thanks
Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (3)

Sander G.
Sander G.
more options

This sounds like a problem that is not strictly related to Thunderbird. I would recommend that you:

  1. Download the latest version of the Thunderbird installer. Do not choose 'Run' but 'Save' and choose a folder you can remember.
  2. Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX

Then start the Thunderbird installer.

If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.

Ndryshuar nga Sander G.

Sander G.
Sander G.
more options

Please let us know if we helped you out, TomCU?

TomCU
TomCU I zoti i pyetjes
more options

Zgjidhja e Zgjedhur

Yeah, I got through it ok. One of my add-ons still doesn't work but that's another issue. 

       Thanks