Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Installation hangs on the download

  • 3 përgjigje
  • 1 e ka hasur këtë problem
  • 2 parje
  • Përgjigjja më e re nga James

more options

I have a problem with installing the latest Firefox on Windows 7. I manually run the installation, and at the "Download" phase it just hangs and never complete

I have a problem with installing the latest Firefox on Windows 7. I manually run the installation, and at the "Download" phase it just hangs and never complete

Krejt Përgjigjet (3)

more options

hello Techy375,

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

try to disable the real-time scan of files in your anti-virus software to see if that makes downloading work.

more options

Tried disabling the anvtivirus and firewall, and still same issue.

more options

Try the full setup instead as some antivirus may have a issue with the stub installers. http://www.mozilla.org/en-US/firefox/all/

The link can be found on mozilla.org under the green download button.