Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

sync log in is blocked

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga guigs

more options

Hi

I am trying to log in to firefox Sync. When it told me could not recognize my log in email as a valid, I tried to reset my password. And again the system state couldnt no recognaise my log in email. When restarted adn tried again, it said the "Attempt limit exceeded".

My login email is peinostroza@gmail.com

Thanks

Hi I am trying to log in to firefox Sync. When it told me could not recognize my log in email as a valid, I tried to reset my password. And again the system state couldnt no recognaise my log in email. When restarted adn tried again, it said the "Attempt limit exceeded". My login email is peinostroza@gmail.com Thanks

Krejt Përgjigjet (1)

more options

Hi peinostroza, Thank you for your email, I understand the frustration and I am sorry that you are not receiving a password reset email.

Please check your spam filter and try to reset the password one more time. Once you have successfully clicked on the reset password link remove the account from Options > Sync and readd the email and try the new password.

Again sorry for the frustration, but we will keep trying.