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Firefox won't open, quit, force quit or finder quit. Help!

  • 4 përgjigje
  • 43 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga cor-el

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I can't open a new window. I can't select preferences. I can't shut it down even when I try to force quit. Going to the finder and shutting down does not work. This prevents me from shutting down my computer.

I can't open a new window. I can't select preferences. I can't shut it down even when I try to force quit. Going to the finder and shutting down does not work. This prevents me from shutting down my computer.

Zgjidhje e zgjedhur

Can you start Firefox in Safe Mode by holding down the Shift/Options key?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Lexojeni këtë përgjigje brenda kontekstit 👍 1

Krejt Përgjigjet (4)

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Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

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What kind of computer are you using? Any prior problems? What version of Firefox?

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i have also called for more help.

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Zgjidhja e Zgjedhur

Can you start Firefox in Safe Mode by holding down the Shift/Options key?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window