Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Emails are downloaded into wrong folders

  • 5 përgjigje
  • 1 e ka hasur këtë problem
  • 19 parje
  • Përgjigjja më e re nga Andrew

Andrew
Andrew
more options

I view my folder pane unified, and have 10 accounts. As far as I've seen so far, - some incoming emails go into correct inbox, while others go into Drafts. - some trash is in Trash, but in Drafts as well. - emails backed up as I compose them normally go into Trash, but are now going into Drafts instead.

Where emails wrongly go into Drafts, they only go into 'collective' Drafts (not the relevant account folder under Drafts).

I don't know what I've changed in my settings that I shouldn't have done.

I'd be grateful for any help. Thank you!

I view my folder pane unified, and have 10 accounts. As far as I've seen so far, - some incoming emails go into correct inbox, while others go into Drafts. - some trash is in Trash, but in Drafts as well. - emails backed up as I compose them normally go into Trash, but are now going into Drafts instead. Where emails wrongly go into Drafts, they only go into 'collective' Drafts (not the relevant account folder under Drafts). I don't know what I've changed in my settings that I shouldn't have done. I'd be grateful for any help. Thank you!

Krejt Përgjigjet (5)

Matt
Matt
  • Top 25 Contributor
  • Moderator
more options

Help menu > troubleshooting information

Click the show folder button for the profile folder. Close Thunderbird Open the mail folder in Windows Explorer and then the smart mailboxes folder and delete it's contents Restart Thunderbird and expect some delay as the deleted files are refreshed.

Andrew
Andrew I zoti i pyetjes
more options

Thanks for your help. The Mail folder doesn't contain a Smart Mailboxes folder.

Zenos
Zenos
more options

Try the next folder up the tree: Mail. Right now you're showing us the contents of Local Folders.

Ndryshuar nga Zenos

Andrew
Andrew I zoti i pyetjes
more options

Showed you contents of Local Folders in case relevant, as Mail folder only has Local Folders in it.

Andrew
Andrew I zoti i pyetjes
more options

I'll link this to my other question in case related -

https://support.mozilla.org/en-US/questions/1026839

Ndryshuar nga Andrew