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When playing a video from Vimeo.com full screen I get a thin white line at the top of the screen

  • 5 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga triplemartini

triplemartini
triplemartini
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Hello,

When I view a movie on Vimeo in Firefox I get a white strip at the top of the screen. This does not happen in Safari.

How do I remedy the problem in Firefox, as I would like to use your browser for viewing videos on Vimeo.

Thank you for your help.

Chris Martini

Hello, When I view a movie on Vimeo in Firefox I get a white strip at the top of the screen. This does not happen in Safari. How do I remedy the problem in Firefox, as I would like to use your browser for viewing videos on Vimeo. Thank you for your help. Chris Martini

Krejt Përgjigjet (5)

cor-el
cor-el
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Does Firefox use a plugin (Flash) or the HTML5 media player?

A Flash player gives the Flash context menu if you right-click the player.

triplemartini
triplemartini I zoti i pyetjes
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I was able to find a menu, yes. Is there a setting in menu which will make the white line problem go away?

cor-el
cor-el
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So what player is used, HTML5 or Flash?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
triplemartini
triplemartini I zoti i pyetjes
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It uses Flash. I will do as you advise and get back to you shortly. Thanks so much.

triplemartini
triplemartini I zoti i pyetjes
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Hi,

Update. Started in safe mode and followed all instructions regarding disabling plugins etc. One pixel white line at top of full screen still persists.