Firefox crashes
my firefox keeps crashing. the plugins for adobe flashplayer keeps crashing. what do i do to fix this problem so it will not crash
Krejt Përgjigjet (3)
Hi tarnold20,
It may be that the browser is stuck in a bad state and needs to be reset. You can try uninstalling/reinstalling it to see if it resolves the issue or you can try resetting Firefox as seen here: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems
this was not helpful for me. what happens is that firefox keeps crashing. the flashplayer crashes all of the time. what do i do to fix that so firefox works excellent
If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).
- Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.
If necessary then you can open about: pages via the location/address bar.
See:
- http://kb.mozillazine.org/Mozilla_Crash_Reporter
- https://support.mozilla.org/kb/Mozilla+Crash+Reporter
You can try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You need to close and restart Firefox after toggling this setting.
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
- https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
You can check for problems with current Shockwave Flash plugin versions and try this:
- check for updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration - disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
- disable hardware acceleration in the Flash plugin
See also: