Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Cannot send nor receive emails

  • 2 përgjigje
  • 4 e kanë hasur këtë problem
  • 2 parje
  • Përgjigjja më e re nga phillx

phillx
phillx
more options

First, I have searched through the various posts and the knowledgebase. None of these addressed or solved my problem.

I have several email accounts that I have set up in Thunderbird.

I have verified all the settings and they are correct. I checked and verified that Thunderbird is not being blocked by my anti--virus or the firewall.

Yesterday, it was working! Today not only do I not receive emails, I cannot reply to one I received yesterday. I attempted to send a test email to another account and I received an error message stating: "Sending of message failed. An error occurred sending mail: Could not get password for [domain.com.] The message was not sent."

I then went in to my account on the server and changed the password for the account - in hopes that when I restarted Thunderbird it would request the new password. Unfortunately, it did not?

I am uncertain what the trouble is or how to fix. Any assistance is greatly welcomed

First, I have searched through the various posts and the knowledgebase. None of these addressed or solved my problem. I have several email accounts that I have set up in Thunderbird. I have verified all the settings and they are correct. I checked and verified that Thunderbird is not being blocked by my anti--virus or the firewall. Yesterday, it was working! Today not only do I not receive emails, I cannot reply to one I received yesterday. I attempted to send a test email to another account and I received an error message stating: "Sending of message failed. An error occurred sending mail: Could not get password for [domain.com.] The message was not sent." I then went in to my account on the server and changed the password for the account - in hopes that when I restarted Thunderbird it would request the new password. Unfortunately, it did not? I am uncertain what the trouble is or how to fix. Any assistance is greatly welcomed

Krejt Përgjigjet (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

have you turned your device off, and removed the battery, for a couple of minutes to ensure a cold start?

phillx
phillx I zoti i pyetjes
more options

Thanks for the reply.

Yes, I completely turned of my laptop, disconnected the power, removed the battery and reinstalled then restarted - still Thunderbird does not work?