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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

MSN has hijacked my firefox after I installed Skype, I uninstalled Skype, removed and reinstalled firefox, but am still hijacked!

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga philipp

nmlicorish
nmlicorish
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I have a Toshiba laptop running Windows 7 Pro. I was using Firefox on it with no problem until I installed Skype. Then I found my Firefox browser redirected to MSN with no way out or back. To rid myself of MSN I uninstalled and removed Skype. This did not help. I then uninstalled and reinstalled Firefox. This did not help either. I am unable to stop MSN controlling my Firefox browser. Please advise me. Thanks, Nicola

I have a Toshiba laptop running Windows 7 Pro. I was using Firefox on it with no problem until I installed Skype. Then I found my Firefox browser redirected to MSN with no way out or back. To rid myself of MSN I uninstalled and removed Skype. This did not help. I then uninstalled and reinstalled Firefox. This did not help either. I am unable to stop MSN controlling my Firefox browser. Please advise me. Thanks, Nicola

Krejt Përgjigjet (1)

philipp
philipp
  • Moderator
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hello, please try these steps:

  1. go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware