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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

After firefox update last night to 36.0.4, it is not starting?

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga guigs

cocococo
cocococo
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After firefox update last night to 36.0.4. I cannot open Firefox. It says Firefox is already running, but is not responding. The old Firefox process must be closed to open. I try to close it under task manager, it is not listed under process but under details - Cannot end task, as it says access is denied. I try to look for help on the net. It says to delete the file PARENT.LOCK, It says action cannot be complete as the file is open in Firefox. I try to shut down my computer, even log out on my current user but cannot delete the file Parent.lock. I am using a win 8.0 The easiest way is to uninstall and to install a fresh application, but will this wipe out all my bookmarks etc....

Thanks, Coco

After firefox update last night to 36.0.4. I cannot open Firefox. It says Firefox is already running, but is not responding. The old Firefox process must be closed to open. I try to close it under task manager, it is not listed under process but under details - Cannot end task, as it says access is denied. I try to look for help on the net. It says to delete the file PARENT.LOCK, It says action cannot be complete as the file is open in Firefox. I try to shut down my computer, even log out on my current user but cannot delete the file Parent.lock. I am using a win 8.0 The easiest way is to uninstall and to install a fresh application, but will this wipe out all my bookmarks etc.... Thanks, Coco

Krejt Përgjigjet (1)

guigs
guigs
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Hi Coco, Thank you for your question, since the parent.lock file cannot be removed it is possible to create a new profile: