Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Fire Fox Continually crashes with black screen

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga philipp

missyyykk
missyyykk
more options

Hi There hoping I can please get some help with my fire fox which keeps continually crashing.. i keep looking for solutions but nothing is helping.

here is a report on my last crashes:

Report ID Date Submitted bp-046725c1-5824-4b0a-847f-29f2e2150317 17/03/2015 3:04 PM bp-ca6cb03c-d248-4c7f-8f60-64f402150311 12/03/2015 9:10 AM bp-cdf26328-2949-4b34-9d2c-207bf2150305 5/03/2015 4:06 PM bp-04483b8b-d610-4f2c-9254-1e9362150220 20/02/2015 4:29 PM bp-69f6b75b-dc52-40ef-a518-635612150217 17/02/2015 3:00 PM bp-d7b8324b-02e3-449d-bd2c-dedaf2150217 17/02/2015 11:12 AM bp-51138267-468b-4362-b8e4-8ccd82150212 12/02/2015 12:01 PM


Hopefully you are able to shed some light on why this continues to happen. Thank you

Kate

Hi There hoping I can please get some help with my fire fox which keeps continually crashing.. i keep looking for solutions but nothing is helping. here is a report on my last crashes: Report ID Date Submitted bp-046725c1-5824-4b0a-847f-29f2e2150317 17/03/2015 3:04 PM bp-ca6cb03c-d248-4c7f-8f60-64f402150311 12/03/2015 9:10 AM bp-cdf26328-2949-4b34-9d2c-207bf2150305 5/03/2015 4:06 PM bp-04483b8b-d610-4f2c-9254-1e9362150220 20/02/2015 4:29 PM bp-69f6b75b-dc52-40ef-a518-635612150217 17/02/2015 3:00 PM bp-d7b8324b-02e3-449d-bd2c-dedaf2150217 17/02/2015 11:12 AM bp-51138267-468b-4362-b8e4-8ccd82150212 12/02/2015 12:01 PM Hopefully you are able to shed some light on why this continues to happen. Thank you Kate

Krejt Përgjigjet (1)

philipp
philipp
  • Moderator
more options

hello, maybe that's an issue with hardware acceleration - please try updating your graphics driver. this should be the latest update for your configuration: https://downloadcenter.intel.com/download/24695/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-32bit

or in case this doesn't solve the issue disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).