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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox crashes

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga cor-el

StevenLove
StevenLove
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Hello, My Firefox was running slow and someone at time warner cable suggested I remove cookies, clear cash, and all history. While trying those actions FireFox got stuck and I get a spinning wheel and have to force quit because it is not responding. Every time I open FireFox now it gives me the option to restore or close. No matter what option I choose, it give me the spinning wheel after I make the choice and then will not respond.

I have tried to trash all versions of FireFox I can find. I download a new version. I go through the same process and the exact problem still persists. I even tried downloading an older version of FireFox and I still get the exact problem.

I have attached the only image I can. I can not get past the image I am sharing.

Please help if you can. I prefer using FireFox to all other browsers.

Thank you!

Hello, My Firefox was running slow and someone at time warner cable suggested I remove cookies, clear cash, and all history. While trying those actions FireFox got stuck and I get a spinning wheel and have to force quit because it is not responding. Every time I open FireFox now it gives me the option to restore or close. No matter what option I choose, it give me the spinning wheel after I make the choice and then will not respond. I have tried to trash all versions of FireFox I can find. I download a new version. I go through the same process and the exact problem still persists. I even tried downloading an older version of FireFox and I still get the exact problem. I have attached the only image I can. I can not get past the image I am sharing. Please help if you can. I prefer using FireFox to all other browsers. Thank you!

Krejt Përgjigjet (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See: