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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

How to get a normal window screen

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 4 parje
  • Përgjigjja më e re nga FredMcD

Owen-pc
Owen-pc
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when i click on to Mozilla Firefox the screen goes black for about 10 seconds, and then when it does come on everything on the screen is enlarged. When i sign off, the screen goes black again to go back to the opening window, with everything there in normal proportions. How do i correct it?

when i click on to Mozilla Firefox the screen goes black for about 10 seconds, and then when it does come on everything on the screen is enlarged. When i sign off, the screen goes black again to go back to the opening window, with everything there in normal proportions. How do i correct it?

Krejt Përgjigjet (1)

FredMcD
FredMcD
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Please describe the problem better.

Are you starting Firefox, or having the problem on a web site?

Firefox You may have a corrupt xulstore.json file. https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved

Web Site Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.