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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Mozilla cannot load xpcom

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga philipp

monica211
monica211
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I am know getting this message, after some Windows updates. I am unable to open Mozilla. I have read a lot but am not tech savvy.. Where is the File to uninstall? If I go to control panel, installed programs, can I uninstall it from there. I have Vista. How do I save my bookmarks, downloads, etc that I have on Mozilla. Thank you

I am know getting this message, after some Windows updates. I am unable to open Mozilla. I have read a lot but am not tech savvy.. Where is the File to uninstall? If I go to control panel, installed programs, can I uninstall it from there. I have Vista. How do I save my bookmarks, downloads, etc that I have on Mozilla. Thank you

Krejt Përgjigjet (1)

philipp
philipp
  • Moderator
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hello monica211, this is a problem that sometimes happens after a windows system restore. please first try a clean reinstall of firefox:

  • download the full firefox setup file from https://www.mozilla.org/firefox/all/
  • uninstall firefox from the sytem control panel
  • manually delete all remaining files in the firefox program folder, which usually resides in C:\Program Files (x86)\Mozilla Firefox\
  • reinstall firefox

in case this did not help, the xpcom error message at startup might also be caused by thrid-party security tools: http://kb.mozillazine.org/Browser_will_not_start_up#.22Couldn.27t_load_XPCOM.22_error