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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox crashes on Startup, even IE doesn't want to start up

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga philipp

multigab2000
multigab2000
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Hey I wanted to submit the crash report but in the crash report there is only an ID no info. I looked on several forums and wikis but can't find an answer. My Firefox just keeps crashing bevor it is even started correctly. IE is the same and in a sec I will try Chrome or Opera, but I'm very sceptic that it'll work.

Yours Gabriel

Hey I wanted to submit the crash report but in the crash report there is only an ID no info. I looked on several forums and wikis but can't find an answer. My Firefox just keeps crashing bevor it is even started correctly. IE is the same and in a sec I will try Chrome or Opera, but I'm very sceptic that it'll work. Yours Gabriel

Krejt Përgjigjet (1)

philipp
philipp
  • Moderator
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We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. On the keyboard, press [Windows] The image "Windows key" does not exist. + [R]. This should bring up a Run window that contains a text field.
  2. In that text field, type %APPDATA% and press Enter. An explorer window should open.
  3. From that explorer window, double-click on the Mozilla folder, then double-click on Firefox and then on Crash reports. Double-click on submitted.
  4. Now, you should see a list of files that contain reports. Go to View > Arrange Icons by > Modified to get the most recent files at the top of the window.
  5. Open the most recent 5 files with a text editor and copy the IDs.
  6. Paste each ID with bp- into the reply window on the forums.

Thanks in advance!