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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

why do back page keep poping up with virses? I keep getting attached

  • 1 përgjigje
  • 2 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga Scribe

scarlett50
scarlett50
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I have removed mozilla 4 times and try to replace but keep getting the same thing. window popping up behind the pages and telling me to cal 1-866-453-0283 that I have a virus on my computer. Norton is also blocking different ones? Why are you not secure? What's going on? Never had this problem before, is it got something to do with the new windows 10 that I put on my PC?

I have removed mozilla 4 times and try to replace but keep getting the same thing. window popping up behind the pages and telling me to cal 1-866-453-0283 that I have a virus on my computer. Norton is also blocking different ones? Why are you not secure? What's going on? Never had this problem before, is it got something to do with the new windows 10 that I put on my PC?

Krejt Përgjigjet (1)

Scribe
Scribe
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Hi, the number you are being asked to call to remove a virus is almost certainly malware itself! So you can try these free programs to scan for malware, which work with your existing antivirus software:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Note that Firefox should only be downloaded from mozilla.org since from other sites it often comes bundled with unwanted junk.

Did this fix your problems? Please report back to us!