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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

have an address in browser that will not delete and reappears after computer is shut down

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 7 parje
  • Përgjigjja më e re nga cor-el

bevkiv
bevkiv
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grandson used computer and the address he put in browser will not delete. I have tried to restart computer, used delete button, backspaced, deleted browser history and cookies. It is still there. I can highlight it and type in another address, just can't get it to go away! I tried the uninstall but it is not helping either. This is the address that's stuck mygamesxp.com.

grandson used computer and the address he put in browser will not delete. I have tried to restart computer, used delete button, backspaced, deleted browser history and cookies. It is still there. I can highlight it and type in another address, just can't get it to go away! I tried the uninstall but it is not helping either. This is the address that's stuck mygamesxp.com.

Krejt Përgjigjet (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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I'm not sure that I understand what is happening.

Do you see this URL in the location/address bar?

Is it directly in the location bar or does it appear an a choice in a drop-down list?

You can check for recently installed suspicious or unknown extensions.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

You can open the about:config page via the location/address bar and search for prefs that refer to mygamesxp. You can reset user set (bold) prefs via the right-click context menu to the default value. You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

Maybe also do a malware check with several malware scanning programs on the Windows computer.