Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox crashes since updated to Window 10

  • 2 përgjigje
  • 14 e kanë hasur këtë problem
  • 17 parje
  • Përgjigjja më e re nga Jun_M

Jun_M
Jun_M
more options

Since I updated to window 10, the firefox crashes whenever I close a firefox browser. Please kindly refer to the attached image, which is the crash report notification.

I am using the up to date firefox (40.0.3) and there is no problem in chrome.

Here are a few crash reports:

6cadc88c-8b3e-4a9a-813a-769fff9d83bf 8/31/2015 10:22 PM bp-60d04e2a-721f-4166-8652-b47752150831 8/31/2015 10:22 PM bp-e701196d-ed68-4dc6-8ca8-4e7af2150831 8/31/2015 8:36 PM bp-21eb4aec-6238-478e-8ed6-15c632150829 8/30/2015 2:18 AM bp-bf0734ad-5446-4074-b274-8b43c2150829 8/29/2015 11:20 PM bp-658198d6-6302-4fde-b05b-b05b92150829 8/29/2015 7:17 PM bp-46617a38-3969-413b-b848-fe5b62150828 8/28/2015 11:12 PM bp-8174bfeb-c0aa-4ab1-97af-63aee2150827 8/28/2015 1:05 AM bp-52be91e6-27ac-40f0-b62b-6a9c92150825 8/26/2015 12:43 AM bp-9bdd19e8-9451-4d06-af37-fc35d2150824

Thank you very much!

Since I updated to window 10, the firefox crashes whenever I close a firefox browser. Please kindly refer to the attached image, which is the crash report notification. I am using the up to date firefox (40.0.3) and there is no problem in chrome. Here are a few crash reports: 6cadc88c-8b3e-4a9a-813a-769fff9d83bf 8/31/2015 10:22 PM bp-60d04e2a-721f-4166-8652-b47752150831 8/31/2015 10:22 PM bp-e701196d-ed68-4dc6-8ca8-4e7af2150831 8/31/2015 8:36 PM bp-21eb4aec-6238-478e-8ed6-15c632150829 8/30/2015 2:18 AM bp-bf0734ad-5446-4074-b274-8b43c2150829 8/29/2015 11:20 PM bp-658198d6-6302-4fde-b05b-b05b92150829 8/29/2015 7:17 PM bp-46617a38-3969-413b-b848-fe5b62150828 8/28/2015 11:12 PM bp-8174bfeb-c0aa-4ab1-97af-63aee2150827 8/28/2015 1:05 AM bp-52be91e6-27ac-40f0-b62b-6a9c92150825 8/26/2015 12:43 AM bp-9bdd19e8-9451-4d06-af37-fc35d2150824 Thank you very much!

Zgjidhje e zgjedhur

hi Jun_M, unfortunately this is a (still unresolved) issue with nivida graphics cards on windows 10 - for the moment please try to disable hardware acceleration in the firefox menu ≡ > options > advanced > general which should make those crashes stop (that setting will take a restart of the browser to take effect).

Lexojeni këtë përgjigje brenda kontekstit 👍 6

Krejt Përgjigjet (2)

philipp
philipp
  • Moderator
more options

Zgjidhja e Zgjedhur

hi Jun_M, unfortunately this is a (still unresolved) issue with nivida graphics cards on windows 10 - for the moment please try to disable hardware acceleration in the firefox menu ≡ > options > advanced > general which should make those crashes stop (that setting will take a restart of the browser to take effect).

Jun_M
Jun_M I zoti i pyetjes
more options

Thanks a lot, Philipp. It does solve my problem! Thanks for saving my browser before my semester starts :D!