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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Since installing Windows 10, I cannot purchase on eBay through Firefox, but I can through IE. Is it possible W 10 changed Firefox settings? Regards Adam Price

  • 3 përgjigje
  • 1 e ka hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga Scribe

adamandeb
adamandeb
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This problem started after I upgraded to Windows 10. When I log on to eBay through Firefox to make a purchase and enter my card details, the Paypal checkout page has a popup that tells me that my details are incorrect and will not complete the transaction. But, if I log on to eBay through Internet Explorer, the transaction completes successfully. Is it possible Windows 10 has changed Firefox settings or preferences.

Regards Adam.

This problem started after I upgraded to Windows 10. When I log on to eBay through Firefox to make a purchase and enter my card details, the Paypal checkout page has a popup that tells me that my details are incorrect and will not complete the transaction. But, if I log on to eBay through Internet Explorer, the transaction completes successfully. Is it possible Windows 10 has changed Firefox settings or preferences. Regards Adam.

Krejt Përgjigjet (3)

FredMcD
FredMcD
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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

adamandeb
adamandeb I zoti i pyetjes
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Thanks FredMcD. Opened firefox in safe mode, tried to purchase again but the same result, incorrect details. I have rung both eBay and Paypal several times and they each say it's the others fault.

Regards Adam

Scribe
Scribe
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Hi, try deleting all references to Paypal and Ebay, as shown under the heading 'How do I remove a single website from my history?' in this article - Delete browsing, search and download history on Firefox, then try the site again.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.