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I recently installed Thunderbird on a new Windows 8.1 computer. While trying to change the storage location of my emails to another drive the program will not o

  • 2 përgjigje
  • 2 e kanë hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga Neilg211

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Thunderbird will not open and I receive the following message "Thunderbird is already running, but not responding. The old Thunderbird process must be closed to open a new window."

I have tried uninstalling and reinstalling Thunderbird but this has not fixed the problem.

Any ideas how I can fix the problem please.

Regards, Neil

Thunderbird will not open and I receive the following message "Thunderbird is already running, but not responding. The old Thunderbird process must be closed to open a new window." I have tried uninstalling and reinstalling Thunderbird but this has not fixed the problem. Any ideas how I can fix the problem please. Regards, Neil

Zgjidhje e zgjedhur

restart your computer Or Use the task manager to kill the running Thunderbird task.

If neither work, delete the parent.lock file in your profile folder.

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Zgjidhja e Zgjedhur

restart your computer Or Use the task manager to kill the running Thunderbird task.

If neither work, delete the parent.lock file in your profile folder.

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Thank you, the last solution to delete the parent.lock file solved the problem