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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I use an HP DeskJet 3630 all in one series, I cannot get to scan a doc, is firefox blocking the signal?

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 17 parje
  • Përgjigjja më e re nga philipp

j13wbb
j13wbb
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I have a new printer, the latest HP model. It is an HP DeskJet 3630. I need to copy music for my wife, and enlarge it to A4 size as she has an eyesight problem. To do this I have to scan from the printer to my laptop and then increase the size from A5 to A4 on the laptop. I can then print it out on the printer. This is the theory!!!. The scanning process does not work. Is the Firefox wall stopping the signal. If so how do i clear it.

Many thanks.

J13wbb

I have a new printer, the latest HP model. It is an HP DeskJet 3630. I need to copy music for my wife, and enlarge it to A4 size as she has an eyesight problem. To do this I have to scan from the printer to my laptop and then increase the size from A5 to A4 on the laptop. I can then print it out on the printer. This is the theory!!!. The scanning process does not work. Is the Firefox wall stopping the signal. If so how do i clear it. Many thanks. J13wbb

Krejt Përgjigjet (1)

philipp
philipp
  • Moderator
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hi, as firefox is just a webbrowser it won't be involved in scanning a document at all. please consult HP's customer support at support.hp.com if you are having an issue getting their product to work instead. thank you for your understanding!