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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Latest version of TB causes problems

  • 3 përgjigje
  • 3 e kanë hasur këtë problem
  • 2 parje
  • Përgjigjja më e re nga Matt

Fajita_shorty
Fajita_shorty
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TB did an automatic update this morning,resulting in malfunction of the program. By that I mean I was unable to view my mailbox messages, the help tab (next to Tools) was missing, and I got an error message that said

"Error" expression search. Can't find my textbox." and the screen where the messages usually appear is blank (see attached image).

I was able to start TB in safe mode, and it appears to be working okay. I thought maybe the newer version was not compatible with some of the add-ons, so I disabled al of them, but starting normally (without safe mode) I had the same problems.

thanks,

TB did an automatic update this morning,resulting in malfunction of the program. By that I mean I was unable to view my mailbox messages, the help tab (next to Tools) was missing, and I got an error message that said "Error" expression search. Can't find my textbox." and the screen where the messages usually appear is blank (see attached image). I was able to start TB in safe mode, and it appears to be working okay. I thought maybe the newer version was not compatible with some of the add-ons, so I disabled al of them, but starting normally (without safe mode) I had the same problems. thanks,
Foto të bashkëngjitura ekrani

Zgjidhje e zgjedhur

- start Thunderbird in safe mode 

 https://support.mozilla.org/en-US/kb/safe-mode

- go to tools | addons - remove the lightning addon - restart - start thunderbird - if you need the lightning addon, add it back at tools | addons

Does that help?

Lexojeni këtë përgjigje brenda kontekstit 👍 1

Krejt Përgjigjet (3)

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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Zgjidhja e Zgjedhur

- start Thunderbird in safe mode 

 https://support.mozilla.org/en-US/kb/safe-mode

- go to tools | addons - remove the lightning addon - restart - start thunderbird - if you need the lightning addon, add it back at tools | addons

Does that help?

Fajita_shorty
Fajita_shorty I zoti i pyetjes
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That seems to do the trick, thanks.

Matt
Matt
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  • Top 10 Contributor
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could you please advise.

  • Is your computer connected to a network, or do you have a local NAS device which backs up your computer?
  • Is the profile folder synchronized to a device other than the computers hard disk?
  • What anti virus do you use?