Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

The body of my emails in my inbox have disappeared. Only the sender info is showing up. What happened?

  • 3 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga christ1

more options

I was attempting to reply to any earlier e-mail and the original message would not reveal itself, therefore I canceled the operation and attempted to do it again. Did this three times with same result. Replied with a new message instead and successfully sent it out. I went back into my inbox, highlighted a message, but the message body did not reveal itself. I have 7 messages in the inbox, all of which I had reviewed previously but now all seven are hidden.I have no issue opening any messages in my Trash, Files, Sent, etc folders. I am getting an error code concerning my authority to write to the inbox. What's up?

I was attempting to reply to any earlier e-mail and the original message would not reveal itself, therefore I canceled the operation and attempted to do it again. Did this three times with same result. Replied with a new message instead and successfully sent it out. I went back into my inbox, highlighted a message, but the message body did not reveal itself. I have 7 messages in the inbox, all of which I had reviewed previously but now all seven are hidden.I have no issue opening any messages in my Trash, Files, Sent, etc folders. I am getting an error code concerning my authority to write to the inbox. What's up?

Krejt Përgjigjet (3)

more options
I am getting an error code concerning my authority to write to the inbox.

What exact error do you get?

more options

ERROR MESSAGE: Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mail.

more options

Have you checked write privileges and disk space?

It's possible that your mail files got corrupted. First of all, create a full profile backup. http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

Then try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

Note: depending on the corruption this may erase messages from the affected folder which cannot be recovered anymore. In that case you'd need to restore them from a recent backup, assuming they still did exist at the time of the backup.

Corruption is often caused by anti-virus software messing with Thunderbird mail files. It is therefore recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner won't attempt to scan the profile with your mail.

For more information on the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird