Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox crashes

  • 2 përgjigje
  • 3 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga erindshaw

erindshaw
erindshaw
more options

Getting Crash ID: bp-700fea1a-48eb-49c5-b4cf-4b61f2160608 when trying to install Firefox 45.2.0 ESR. Deploying thru SCCM but also crashes when installing locally from the .exe. Original install did include a .cfg, .ini, .js and .cmd file. Have used the files to install previous ESR versions with no problems. Uninstalling and reinstalling from just the .exe doesn't fix the problem. Installing previous versions and consumer version doesn't work to fix it either. Still crashing every time it's launched. Crashes in safe mode as well.

Getting Crash ID: bp-700fea1a-48eb-49c5-b4cf-4b61f2160608 when trying to install Firefox 45.2.0 ESR. Deploying thru SCCM but also crashes when installing locally from the .exe. Original install did include a .cfg, .ini, .js and .cmd file. Have used the files to install previous ESR versions with no problems. Uninstalling and reinstalling from just the .exe doesn't fix the problem. Installing previous versions and consumer version doesn't work to fix it either. Still crashing every time it's launched. Crashes in safe mode as well.

Zgjidhje e zgjedhur

I'm not 100% certain, but the modules list includes a Websense Endpoint DLL (qipcap.dll), so it could be a new incompatibility with that program. Usually the ESR release is well supported by Websense so this is a little mysterious.

A workaround Firefox users sometimes employ is to create a fake qipcap.dll file that will block Firefox from using the incompatible qipcap.dll file. Please see this post for more information on this option, which I have not tried myself: https://support.mozilla.org/questions/1111324#answer-847872

Lexojeni këtë përgjigje brenda kontekstit 👍 1

Krejt Përgjigjet (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Zgjidhja e Zgjedhur

I'm not 100% certain, but the modules list includes a Websense Endpoint DLL (qipcap.dll), so it could be a new incompatibility with that program. Usually the ESR release is well supported by Websense so this is a little mysterious.

A workaround Firefox users sometimes employ is to create a fake qipcap.dll file that will block Firefox from using the incompatible qipcap.dll file. Please see this post for more information on this option, which I have not tried myself: https://support.mozilla.org/questions/1111324#answer-847872

erindshaw
erindshaw I zoti i pyetjes
more options

You rock, J! Thank you so much for the quick reply and solution. I would have never figured THAT out and since I use my director's PC as a test subject for new packages (meaning I blew his FF up too), a quick fix was wonderful!