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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

help with problems out of sync information and account history

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 2 parje
  • Përgjigjja më e re nga the-edmeister

Handeskim
Handeskim
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I used Windows 7 PC My computer before abruptly broken and must renew windowns. then I login to sync Firefox account passwordsbut I forgot my password and have regained his account. but in the account I lost all data on the history, bookmarks, passwords, account .. you inspect and guide me to regain.

I used Windows 7 PC My computer before abruptly broken and must renew windowns. then I login to sync Firefox account passwordsbut I forgot my password and have regained his account. but in the account I lost all data on the history, bookmarks, passwords, account .. you inspect and guide me to regain.

Krejt Përgjigjet (1)

the-edmeister
the-edmeister
  • Moderator
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Sorry, but when the Sync account password is changed all the data is cleared from the Sync server. Not remembering your password was a 'fatal' mistake. I guess you missed reading the warning message that appears after you click the Reset button, but before you are allowed to proceed with the Reset.

Unfortunately your data is gone from from the Sync server; there is no backup kept by Sync.

What about the other device/s that you have connected to your Sync account? Your data wouldn't have been cleared from any of them. You should be able to connect to Sync with the new password and re-populate the data on the Sync server from another device.