Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Video - black screen

  • 3 përgjigje
  • 1 e ka hasur këtë problem
  • 6 parje
  • Përgjigjja më e re nga FredMcD

JohnathanStein
JohnathanStein
more options

Since the update to FireFox 50.0, I have had video problems.

While YouTube runs fine, other sites do not.

On the following page, only Video TWO will play: http://www.floracopeia.com/education/pharmacy-of-flowers-essential-oil-home-study-course.html

On this page, it says "Video format or MIME type is not supported": https://www.breathingcenter.com/Breathing-Test

Since the update to FireFox 50.0, I have had video problems. While YouTube runs fine, other sites do not. On the following page, only Video TWO will play: http://www.floracopeia.com/education/pharmacy-of-flowers-essential-oil-home-study-course.html On this page, it says "Video format or MIME type is not supported": https://www.breathingcenter.com/Breathing-Test

Krejt Përgjigjet (3)

FredMcD
FredMcD
more options

As a test, disable your flash and ad blockers.

JohnathanStein
JohnathanStein I zoti i pyetjes
more options

Done, but no joy.

FYI, I then went so far as to uninstall both and tried again. Still no joy.

FredMcD
FredMcD
more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: