Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Random crashes in Firefox on some web pages

  • 3 përgjigje
  • 3 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga Paul

filipsnew
filipsnew
more options

Hi, from a while I obtain random crash on opening particular web pages (e.g. github.com/Androxyde/Flashtool). Unfortunately no report is available:

"Firefox had a problem and crashed. Unfortunately, the crash reporter is unable to submit a crash report. Details: The application did not leave a crash dump file."

I don't know how to solve this annoying problem.

Hi, from a while I obtain random crash on opening particular web pages (e.g. github.com/Androxyde/Flashtool). Unfortunately no report is available: "Firefox had a problem and crashed. Unfortunately, the crash reporter is unable to submit a crash report. Details: The application did not leave a crash dump file." I don't know how to solve this annoying problem.

Krejt Përgjigjet (3)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

filipsnew
filipsnew I zoti i pyetjes
more options

@Seburo: In about:crashes I have nothing (a blank page). As I said, there is no report when the crash comes. I suddenly encountered this problem. I'm thinking of doing a Firefox downgrade. Please note that in FDE (not exactly the last release) I do not encounter problems of that kind.

Ndryshuar nga filipsnew

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

It looks like you are using he Ubuntu variant of Firefox. Have you tried using the Mozilla version?