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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

i cant remember my password and the e-mail gets returned

  • 1 përgjigje
  • 2 e kanë hasur këtë problem
  • 13 parje
  • Përgjigjja më e re nga guigs

playladyblue
playladyblue
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im trying to log back into my firefox account but i cant remember the account password. i clicked the forgot password link. and i enter the e-mail i use and click submit. but it keeps saying my e-mail was returned. i checked my yahoo account and loged in just fine. ps i had just upgraded to windows 10 pro 64bit

im trying to log back into my firefox account but i cant remember the account password. i clicked the forgot password link. and i enter the e-mail i use and click submit. but it keeps saying my e-mail was returned. i checked my yahoo account and loged in just fine. ps i had just upgraded to windows 10 pro 64bit

Krejt Përgjigjet (1)

guigs
guigs
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Hi playladyblue,

I understand that the email to sign in was bounced back. I have seen two other yahoo email users with this issue. In order to further investigate can you please verify the following information:

1. Create a backup of the current profile http://mzl.la/1xKrFsk 2. Wait a day before you request a new reset password link 3. Please make sure that this email address has not been blacklisted: accounts@firefox.com with these instructions: https://help.yahoo.com/kb/SLN16025.html