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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

have good internet connection but firefox will not access internet when search query is entered

sglover101
sglover101
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When I started my pc today (windows 7) mozilla said it needed to update, so I clicked to allow update. But when I opened my firefox browser and typed in a search term, the browser did nothing. It will not access internet, although my connection is fine. I've been able to connect using bing, so I know my connection is fine. HELP!

When I started my pc today (windows 7) mozilla said it needed to update, so I clicked to allow update. But when I opened my firefox browser and typed in a search term, the browser did nothing. It will not access internet, although my connection is fine. I've been able to connect using bing, so I know my connection is fine. HELP!

Krejt Përgjigjet (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Are you able to load pages using any of these methods:

(A) Clicking a Firefox bookmark

(B) Using a shortcut on your Windows desktop, or a Windows Favorite, assuming that Firefox is your default browser

(C) Pasting the following in the Windows Start menu search box and pressing Enter to submit it: 

firefox.exe -url "https://support.mozilla.org/"

Also, have you had an opportunity to review this article: Firefox can't load websites but other browsers can?