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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

after installing the new version, all my picures on news, facebook, youtube, twitter are allmessed up. how do i fix this

  • 2 përgjigje
  • 6 e kanë hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga terrik

terrik
terrik
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the colors are green and purple and slide around and you can't even see the picture. i don't know anything about computers. i just want to turn it on and have it work.

the colors are green and purple and slide around and you can't even see the picture. i don't know anything about computers. i just want to turn it on and have it work.

Zgjidhje e zgjedhur

hi terrik, we are currently aware about this on some windows 8 configurations with amd graphics cards and older drivers. please see if there's a more recent graphics driver available for your system at https://support.amd.com/en-us/download and if installing that already solves the playback issue.

otherwise you can do the following to work around the problem: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named media.windows-media-foundation.use-nv12-format. double-click it and change its value to false.

Lexojeni këtë përgjigje brenda kontekstit 👍 2

Krejt Përgjigjet (2)

philipp
philipp
  • Moderator
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Zgjidhja e Zgjedhur

hi terrik, we are currently aware about this on some windows 8 configurations with amd graphics cards and older drivers. please see if there's a more recent graphics driver available for your system at https://support.amd.com/en-us/download and if installing that already solves the playback issue.

otherwise you can do the following to work around the problem: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named media.windows-media-foundation.use-nv12-format. double-click it and change its value to false.

terrik
terrik I zoti i pyetjes
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i tried the driver thing, but must have done it wring, no big surprise. after a couple of false starts, tried the about:config thing and it seems to have worked, i tried fb, ysoutube, and no funky colors. thanks so much.