We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

It doesn't work nothing y'all say for help works

  • 3 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga cor-el

more options

ever since I updated to Firefox Quantum my bookmark does not work I can not add nothing to my bookmark toolbar or to the bookmarks and also can not delete anything I have went to the getting started and asked for help it gave me some suggestion and I tried all of them nothing worked I have never had any problems with Firefox I loved it until now I'm ready to drop it and don't want to. also I tried the star it doesn't work I'm upset please help. Thank you

ever since I updated to Firefox Quantum my bookmark does not work I can not add nothing to my bookmark toolbar or to the bookmarks and also can not delete anything I have went to the getting started and asked for help it gave me some suggestion and I tried all of them nothing worked I have never had any problems with Firefox I loved it until now I'm ready to drop it and don't want to. also I tried the star it doesn't work I'm upset please help. Thank you

Krejt Përgjigjet (3)

more options

So what bit version was your previous FF and what is the new bit version of FF installed?

more options

How do I find out what bit I have I don't know what that is

more options

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page

See also:

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from the most recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.