Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I can't delete files in the list on the lefthand side of the TB screen. I'm using TB Quantum 58.0.2.

  • 1 përgjigje
  • 2 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga Onno Ekker

OneTreeForest
OneTreeForest
more options

I tried to add an Outlook email account to TB and was unsuccessful. Under "Local Folders" there are two subfiles from that attempt that I cannot delete. There is also a "Trash" subfile there too. AND, under my name "JEANNE" there is a file that is linked to nothing and it too has a "Trash" subfile. My other two email accounts managed under TB are functioning fine but I'd like to delete things I am not using! I've tried everything that seems logical and some things that don't.

Thanking you in advance if you can help me solve this problem.

I tried to add an Outlook email account to TB and was unsuccessful. Under "Local Folders" there are two subfiles from that attempt that I cannot delete. There is also a "Trash" subfile there too. AND, under my name "JEANNE" there is a file that is linked to nothing and it too has a "Trash" subfile. My other two email accounts managed under TB are functioning fine but I'd like to delete things I am not using! I've tried everything that seems logical and some things that don't. Thanking you in advance if you can help me solve this problem.

Krejt Përgjigjet (1)

Onno Ekker
Onno Ekker
more options

I think they are special folders and will be removed when you remove the Outlook account. Go to Tools > Account Settings > [Outlook account] and select from the bottom left Account Actions > Remove account.