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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

My whole screen is completely black when I am trying to use Firefox. How do I fix this?

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga Shadow110

chelseabundick
chelseabundick
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I have just downloaded Firefox to my computer. At first, the screen was black except for an error message of insecure connection. I restarted my computer, but now I am having the issue of the screen still being completely black.

I have just downloaded Firefox to my computer. At first, the screen was black except for an error message of insecure connection. I restarted my computer, but now I am having the issue of the screen still being completely black.

Krejt Përgjigjet (1)

Shadow110
Shadow110
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HI, since you say just then you do not have bookmarks and a profile to worry about, I think. uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. Reinstall with Current Release Firefox 59.0.2 with a Full Version Installer

and always for the future :

Please let us know if this solved your issue or if need further assistance.