Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

updating Firefox to 58 59 or 60 results in a not working Firefox

  • 3 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga Tonnes

more options

updating Firefox (56 -> 59 ) results in browser that _does_ startup, but is completely useless: No page can be reached, even Firefox-pages as "options" "addon" can't be opened . When a do a clean install and copy the "profile" folder: same thing: useless Browser...

updating Firefox (56 -> 59 ) results in browser that _does_ startup, but is completely useless: No page can be reached, even Firefox-pages as "options" "addon" can't be opened . When a do a clean install and copy the "profile" folder: same thing: useless Browser...

Krejt Përgjigjet (3)

more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

yes. With starting in the save mode the problem remains: no webpage can be reached & most dialogscreens don't work.

more options

Any issues residing in an existing profile might affect behavior for a newer version of Firefox, as profile data will be reused, even after reinstalling Firefox.

What happens in a clean profile? Please see the Profile Manager - Create, remove or switch Firefox profiles article for ways to launch the Profile Manager, or (temporarily) add <space>-p to your existing startup shortcut or a copy of it as described there. Do not make any modifications by adding add-ons. The only thing you could (or even should) do is disable hardware acceleration, as it’s enabled by default for new profiles.

Also, what’s the make and model of your CPU? If it’s Intel, please have a look at the Updating processor microcode support article - you may need a BIOS update.