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Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Mail merge working fine till 07April2018 when stopped after 50% of 90 names

Nottinghamorganicgardeners
Nottinghamorganicgardeners
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Tried reducing number of addressees to 40 then 20, always stopped sending after about half way. Who do I chase? Ghandi.net who supply domain name, T'Bird or Mozilla or my internet supplier ntl/virgin media? Sorry but get a bit confused who does what! For past 12 months has worked fine but any aol or btinternet addresses are bounced back. Colleague has suggested T@Bird not suitable for such mailings, correct? Another suggestion was to check SMTP settings,but whose do I check please? Next mailing coming up soon! Eric Nottingham UK

Tried reducing number of addressees to 40 then 20, always stopped sending after about half way. Who do I chase? Ghandi.net who supply domain name, T'Bird or Mozilla or my internet supplier ntl/virgin media? Sorry but get a bit confused who does what! For past 12 months has worked fine but any aol or btinternet addresses are bounced back. Colleague has suggested T@Bird not suitable for such mailings, correct? Another suggestion was to check SMTP settings,but whose do I check please? Next mailing coming up soon! Eric Nottingham UK

Zgjidhje e zgjedhur

I would start using some simple diagnostics. Click the online / offline icon (two blue computer monitors in the bottom left of the Thunderbird window.)

Then try your merge. If all the mail gets to the outbox it is not the meail merge that is causing the issue.

My guess is it will be a limitation on the number of emails you can send per hour or per day set by ghandi. but it could just as possibly be your anti virus being overwhelmed bu volume and giving up the ghost causing issue. Try disabling any so called email protection t offers.

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Krejt Përgjigjet (3)

Matt
Matt
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Zgjidhja e Zgjedhur

I would start using some simple diagnostics. Click the online / offline icon (two blue computer monitors in the bottom left of the Thunderbird window.)

Then try your merge. If all the mail gets to the outbox it is not the meail merge that is causing the issue.

My guess is it will be a limitation on the number of emails you can send per hour or per day set by ghandi. but it could just as possibly be your anti virus being overwhelmed bu volume and giving up the ghost causing issue. Try disabling any so called email protection t offers.

Fabián Rodríguez
Fabián Rodríguez
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Your colleague is right.

Most email service providers (including ISPs, but most notably Yahoo, GMail, etc.) will detect multiple emails arriving at once from the same source and tag it as SPAM, then usually blacklisting your email servers.

You can inquire with Virgin in your country what their SMTP sending limit is, a quick web search returned this:

Ndryshuar nga Fabián Rodríguez

Fabián Rodríguez
Fabián Rodríguez
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ps. If you're sending email using your Gandi.net address, you should be using their SMTP server.

Their FAQ is very clear about their limitations:

  • Max number of 'to' addresses when sending from email client (Apple Mail, Thunderbird, Outlook etc.): 40

You could contact their support to see if this started being enforced recently and if it applies to your account.

Ndryshuar nga Fabián Rodríguez