Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

We are facing one problem with Firefox to preview PDF (using build in pdf viewer), When PDF opens, it is displaying only first page with 180 degree orientation

  • 3 përgjigje
  • 1 e ka hasur këtë problem
  • 4 parje
  • Përgjigjja më e re nga philipp

yogesh078
yogesh078
more options

Our one of the user of our application has reported that for particular one PDF they were facing issues with Mozilla preview.

In Chrome and IE it is working fine.

Problem while previewing PDF is its only showing one page but actual pdf has 8 pages and the first page is rotated to 180 degrees.

If I use Adobe as application view then its downloading pdf file and opening in adobe which is working fine but in Firefox preview it's not working.

Our one of the user of our application has reported that for particular one PDF they were facing issues with Mozilla preview. In Chrome and IE it is working fine. Problem while previewing PDF is its only showing one page but actual pdf has 8 pages and the first page is rotated to 180 degrees. If I use Adobe as application view then its downloading pdf file and opening in adobe which is working fine but in Firefox preview it's not working.
Foto të bashkëngjitura ekrani

Zgjidhje e zgjedhur

yes, i guess it's an edgecase/non-standard format that is getting the pdf preview in firefox out of its comfort zone and causing the trouble :-/

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (3)

philipp
philipp
  • Moderator
more options

hi, would you be in a position to share one of the affected documents?

yogesh078
yogesh078 I zoti i pyetjes
more options

That's confidential document so I would not be able to share it.

One problem I see in original pdf is, it has a footer in 180 degrees oriented and content is proper may this will cause this issue?

philipp
philipp
  • Moderator
more options

Zgjidhja e Zgjedhur

yes, i guess it's an edgecase/non-standard format that is getting the pdf preview in firefox out of its comfort zone and causing the trouble :-/