Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

my email goes directly to trash file

  • 4 përgjigje
  • 2 e kanë hasur këtë problem
  • 25 parje
  • Përgjigjja më e re nga Matt

barn49
barn49
more options

I have 4 emails that I use with my Thunderbird. All work fine except for barn49@aol.com which the majority of incoming emails go directly to the trash file. I would say 98% go directly to the trash file. Would appreciate any help you may render. Dave Barnes

I have 4 emails that I use with my Thunderbird. All work fine except for barn49@aol.com which the majority of incoming emails go directly to the trash file. I would say 98% go directly to the trash file. Would appreciate any help you may render. Dave Barnes

Zgjidhje e zgjedhur

If I recall correctly there used to be a setting on the AOL web site to trash mail from folk not in your address book. Could that be what is happening?

Lexojeni këtë përgjigje brenda kontekstit 👍 1

Krejt Përgjigjet (4)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Zgjidhja e Zgjedhur

If I recall correctly there used to be a setting on the AOL web site to trash mail from folk not in your address book. Could that be what is happening?

barn49
barn49 I zoti i pyetjes
more options

Matt said

If I recall correctly there used to be a setting on the AOL web site to trash mail from folk not in your address book. Could that be what is happening?

Thanks Matt, just needed someone to guide me to the right place. Thanks, Dave B.

rprevost
rprevost
more options

I have the same problem, but the account that is a problem is a gmail account. We have at least three gmail accounts and this is the only one that does this. I keep having to go to my trash folder and sending emails back to my inbox. Any insight?

Ndryshuar nga rprevost

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

rprevost said

I have the same problem, but the account that is a problem is a gmail account. We have at least three gmail accounts and this is the only one that does this. I keep having to go to my trash folder and sending emails back to my inbox. Any insight?

No you don't have the same problem as you do not have access to the AOL setting to dump all mail from folks not in your address book and I do not think Gmail has such a silly setting, or not that I am aware of. I suggest you ask your own question where relevant information like you using Gmail can be explored. One cause I have seen in the past was an anti virus anti phishing/ anti spam add-on in thunderbird that just messed up instead of doing it's job.