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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I can't get Firefox to play movies or TV on Amazon; I get an error message that says "Video Unavailable."

  • 1 përgjigje
  • 2 e kanë hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga FireLuca92

JWayland
JWayland
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Then it says:

"We're experiencing a problem playing this video. For assistance, please go to www.amazon.com/videohelp."

But when I go to that place there is no help for my problem. I tried contacting Amazon through their chat but they were no help at all. They said my connection speed was too slow but that had nothing to do with it.

Then it says: "We're experiencing a problem playing this video. For assistance, please go to www.amazon.com/videohelp." But when I go to that place there is no help for my problem. I tried contacting Amazon through their chat but they were no help at all. They said my connection speed was too slow but that had nothing to do with it.

Krejt Përgjigjet (1)

FireLuca92
FireLuca92
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Hi, I have the same problem. I tried everything, I disabled add-ons, graphic acceleration, uninstall and install firefox, clean cookies and cache... everything! But I can't watch any movie/series on prime video.

Edit: Today I tried to play one random episode and it started for a few seconds, then the error message again.

Ndryshuar nga FireLuca92