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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

can't login with password after password reset

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga kenlcarter50

kenlcarter50
kenlcarter50
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I request a password reset to the Mozilla support form, receive password reset link, enter new password, get confirmation that it is set. Immediately can not log in using that same email and password.

I request a password reset to the Mozilla support form, receive password reset link, enter new password, get confirmation that it is set. Immediately can not log in using that same email and password.

Zgjidhje e zgjedhur

Was trying to reset the mozilla support site. Finally read what I was being prompted for and it was username NOT email.

Reading and entering what was requested solved this problem.

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Given there is no password reset, other than for access to this forum. Perhaps you might like to expand on what is occurring. YOU CAN NOT RESET A MAIL PASSWORD ON A MOZILLA WEB SITE. That is because passwords are issued by your mail service provider. All Thunderbird does is store what you tell it.

kenlcarter50
kenlcarter50 I zoti i pyetjes
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Zgjidhja e Zgjedhur

Was trying to reset the mozilla support site. Finally read what I was being prompted for and it was username NOT email.

Reading and entering what was requested solved this problem.