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full-page screenshots not working in Gmail

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 32 parje
  • Përgjigjja më e re nga Wesley Branton

Ambivalent
Ambivalent
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When I try to take a full-page screenshot in Gmail, I only get the visible portion of the page. Full-page screenshots on other sites (like washingtonpost.com) seem to work fine.

When I try to take a full-page screenshot in Gmail, I only get the visible portion of the page. Full-page screenshots on other sites (like washingtonpost.com) seem to work fine.

Zgjidhje e zgjedhur

Unfortunately, it appears to be an issue with the way that Gmail is designed.

Basically, the Gmail website displays in fullscreen, but each email that you open appears in a scrollable window within the big Gmail page. So when you are taking a fullscreen screenshot in Firefox, it's taking the fullscreen, but it just can't scroll that small window with the email in it.

I hope I explained that clear enough.

Unfortunately, there's not much that we can do to help you here. The best option is likely to file a bug on the Bugzilla platform and a Firefox developer will diagnose the cause and hopefully patch the issue in a later version of Firefox.

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Wesley Branton
Wesley Branton
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Zgjidhja e Zgjedhur

Unfortunately, it appears to be an issue with the way that Gmail is designed.

Basically, the Gmail website displays in fullscreen, but each email that you open appears in a scrollable window within the big Gmail page. So when you are taking a fullscreen screenshot in Firefox, it's taking the fullscreen, but it just can't scroll that small window with the email in it.

I hope I explained that clear enough.

Unfortunately, there's not much that we can do to help you here. The best option is likely to file a bug on the Bugzilla platform and a Firefox developer will diagnose the cause and hopefully patch the issue in a later version of Firefox.